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These things are hard to prove, just buy looking at your picture at the beginning edge of the trim where the rust is bubbling there is signs off rust spot in the middle I know what Another manufacture would say that you had a small stone chip and you left it untreated and water progress under...
I don't often post on here but Phil only gives top notch service and sounds like Kev Newdos has been sorted out first class not only having the machine fixed and then return but also he be getting a new one in the New Year that's great service. Sorry that you had a bad luck Kev but hopefully...