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Scared Stiff crate multiball issue

hynesceltics

Registered
Joined
Aug 17, 2025
Messages
11
Location
Adelaide
Hey all,

Trying to diagnose a intermittent crate multiball problem im having. Every few games or so when starting crate multiball the game will think the multiball has ended early before you even get a chance to play it out. Very annoying. Cant find too much about this problem online. What ive tried so far.

Replacing trough opto boards

Replacing the crate sensor and eddy board with auto eddy.

Replacing 12 opto board.

Replacing some flaky optos.

Replacing shooter lane switch as i read somewhere someone had success with that.

Not sure where to go from here
 
I don't think it is the shooter lane switch. I removed the glass on my game, started Crate multiball, removed the balls. When I manually triggered the shooter lane switch the auto shooter solenoid fired at me - the multiball remained active. So the game thought that an air ball had somehow found its was back to the shooter lane.

Sorry if obvious, but do you have the right number of balls in it ?

As a quick check, I would start a game. Remove glass. Catch the first ball. Then bang and fiddle around with the playfield to see if anything registers any points when it should not. Any hair trigger switches/ points accruing from nowhere could be relevant to the switch matrix issue below and could result in random errors.

Right software ? Did an owner put a dodgy ROM in it ? Did it work OK in the past then suddenly gave trouble ? Battery acid damage to MPU ?

Does the Crate multiball work properly while ball save is on ? If so it would suggest a trough problem.

I would then try to identify if this is a problem specific to two ball muliballs - or whether it is specific to the Crate 2 ball multiball only. The wizard mode and Coffin multiballs obviously involve more than two balls - so you can test this out.

Take glass off. Start the various multiballs and catch the balls and remove. Manually trigger all the switches to see if you can repeat the Crate multiball failure. You may find that the two ball multiball issue is common across all three of the game's multiballs. You may also find that some random playfield switch triggers the issue.

I reckon you might find that the problem also occurs when the wizard mode and Coffin multiball get down to two balls only.

You could also start Crate multiball. glass off. Grab the two balls and manually eject a third ball during ball save by operating the ball eject solenoid by hand. Does this three ball Crate multiball remain stable ? I tried this and it did remain stable on my game. Indeed the autoshooter fired the third ball into the game.

My first guess would be a ball trough problem - either bad opto, bad board, bad connectors. It sounds like you have been down this alley.

My second guess would then be a switch matrix fault only revealing itself when two balls are in play. So a switch elsewhere with a bad diode is giving a phantom result in the ball trough meaning when some switch somewhere is triggered the game is registering a drain.

If you put it in switch test, does every switch on the game behave as it should ? Remove glass. Manually remove 2x balls from the game and put into switch test. Manually test each switch and see if any trigger the ball trough as well. If you get the switch matrix graphic up and bang various areas of the playfield, do any switches have "hair triggers" ? or phantom triggers (2x switches register when 1x switch is triggered) indicating a blown diode on one of the switches ?

Have a look at this video, about how these diode problems form "squares' or "rectangles" in the switch matrix. If you find which switch triggers the phantom you can draw a square/ rectangle on the switch matrix and this will isolate your problem.

 
This is a insanely detailed response, thankyou! Id have to check the ROM but pretty sure its running 1.5 and hasnt had any issues. The trough boards are new so if its a trough issue what would you check next?

Game has 4 balls installed.

I mention the shooter lane switch cause i read on another forum that someone had a sticky shooter lane switch causing this problem for them. Even after replaced my shooter lane switch doesnt always make a noise when i launch a ball.

Id have to take the glass off and test the other multiballs and see if i can find a problem. What would be the most efficient way to finding a bad switch causing this problem?

Could it be a diode? ill have to watch the video on switch matrix when i get home from work in a few hours. I did have the crate sensor trigger a couple times in a game earlier without being hit but it was a once off.

I didnt notice the problem when i first purchased the game a few months ago but it seems to be getting worse and more noticable.
 
Bad or shorted diode is your most likely cause

either run switch test and have the matrix up on the display and look at it to see whether manually triggering one switch triggers two of them. trigger every switch systematically, run a ball through optos and the like if you need to trigger them. I think you should remove 2 balls from the trough when you do this so that the trough switches will be registering in crate multiball mode

or set a game going, remove glass, manually trigger every single switch on the game and see if anything mad happens
 
When i wiggle one of the connectors to the opto board i get this happening. Could this flaky connection cause these switches to trigger be my problem?
 
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