Gents and Ladies I have a dilemma.
I've bought and paid (£60) for something from someone I know of and a friend knows as an acquaintance. It wasn't delivered and was only sent standard post (admittedly I didn't ask for it recorded, just assumed it was as the postage charged to me was £10) and now, it turns out, the actual postage was £3 - the rest being for packing and "time"). The person hasn't provided proof of postage, but assures me he put my address on and his return address yet after 5 weeks the package has not arrived. He hasn't offered a refund but he's said he "fortunately" has another item the same and will let me have it for half the price!!!
If I pay the extra £30, I'll have the item I want (he's promised to send recorded next time) but only having forked out £90 (it's a collectable but isn't really sold anymore or indeed valuable as such and I could buy the same in the US for 75 dollars plus postage and import duties.) Alternatively I could request a PayPal refund and just get my £60 back.
How would you go about dealing with it?
I've bought and paid (£60) for something from someone I know of and a friend knows as an acquaintance. It wasn't delivered and was only sent standard post (admittedly I didn't ask for it recorded, just assumed it was as the postage charged to me was £10) and now, it turns out, the actual postage was £3 - the rest being for packing and "time"). The person hasn't provided proof of postage, but assures me he put my address on and his return address yet after 5 weeks the package has not arrived. He hasn't offered a refund but he's said he "fortunately" has another item the same and will let me have it for half the price!!!
If I pay the extra £30, I'll have the item I want (he's promised to send recorded next time) but only having forked out £90 (it's a collectable but isn't really sold anymore or indeed valuable as such and I could buy the same in the US for 75 dollars plus postage and import duties.) Alternatively I could request a PayPal refund and just get my £60 back.
How would you go about dealing with it?