Cancelled sky sports easy peasy online but BT are a pain in the Butt totally suck with their cancellation policy and not the only one struggling to cancel with them
"BT customers can only cancel their subscriptions by calling them directly but the phone lines are constantly busy, with some saying attempted calls are being disconnected while they wait.
There is no online system that allows customers to pause their BT subscriptions, leaving a telephone call as the only method but that is proving difficult.
BT's online chat system is also reportedly not functioning correctly and there is no obvious email or alternative method to cancel the subscription online."