There's so many complaints of various dealers on this forum, no doubt fully justified, that I thought I'd post something positive.
I bought my TWD from Liberty Games last year (my initial choice, Pinball Heaven, could not get me one at that point). Liberty Game's price matched or beat any of the other dealers and they provided great service: good communication, delivered on time, full set up, and a promised one year on-site warranty - hopefully I'll never need to test that promise.
So today I'm near Epsom and I call them asking if I can visit their showroom. I made it clear that I wouldn't be making a purchase today.
It's a small showroom and on Saturday they have to open it especially. Well they couldn't have been more helpful or friendly. They opened up, showed me round, and then took me out back into their warehouse/workshop to show me what they were working on.
I'm not particularly recommending a visit to their showroom, although they had two pins on show and a further three out back being refurbished. They also had a very nice jukebox if that floats your boat, and lots of other games room stuff too.
I'm just saying they came across as a decent, enthusiastic, customer-focussed dealer.
I bought my TWD from Liberty Games last year (my initial choice, Pinball Heaven, could not get me one at that point). Liberty Game's price matched or beat any of the other dealers and they provided great service: good communication, delivered on time, full set up, and a promised one year on-site warranty - hopefully I'll never need to test that promise.
So today I'm near Epsom and I call them asking if I can visit their showroom. I made it clear that I wouldn't be making a purchase today.
It's a small showroom and on Saturday they have to open it especially. Well they couldn't have been more helpful or friendly. They opened up, showed me round, and then took me out back into their warehouse/workshop to show me what they were working on.
I'm not particularly recommending a visit to their showroom, although they had two pins on show and a further three out back being refurbished. They also had a very nice jukebox if that floats your boat, and lots of other games room stuff too.
I'm just saying they came across as a decent, enthusiastic, customer-focussed dealer.
Last edited: