Hi everyone,
It's been a long day.
For those of you that weren't aware, I did a software update which seemed to go fine, and started to remove some of the unused add-on's in preparation for an update to the latest version of the forum software. Alongside this, the forum host was looking into a couple of issues that i was having around the speed of some operations.
Anyhow, to cut a long story short, things broke around 8pm tonight. I am still unsure as to what caused it, and have spent a little time re-covering my steps to try to find what the trigger was, however as things currently stand i am still unclear as to the cause.
It's the first real issues we have had here in the last 3-4 years.
Anyhow, the safest and quickest way to get us back to where we were (and i wasnt sure if it would work at the time!) was to restore the software back to the last backup - which was around 5:30pm tonight.
This seems to have resolved the problem, however i will be ultra-careful over the coming days not to break anything, and to note the steps taken. To this end, i will probably set up a few "maintenance windows" over the next few days/weeks to allow me to carry on any outstanding work.
There is some additional work i have requested the hosts to carry out tonight if they are still able at such short notice - i will not be sure until the morning if this will have had an impact on the issues i was seeing or will have broken things again - however that's the risks you take - If you are here and things are still working at 9am tomorrow then things will have gone (to that point at least) according to plan!
I just wanted to apologise - We lost a max of 3 hours worth of posts - however i don't like to loose any.
Please feel free to re-post them again!
Many thanks to those that alerted me to the problem (the issues were occurring real-time...).
More info to come
In the meantime, if anyone notices anything thats broken... Please send me a PM (if you can!!)
Cheers
Paul
It's been a long day.
For those of you that weren't aware, I did a software update which seemed to go fine, and started to remove some of the unused add-on's in preparation for an update to the latest version of the forum software. Alongside this, the forum host was looking into a couple of issues that i was having around the speed of some operations.
Anyhow, to cut a long story short, things broke around 8pm tonight. I am still unsure as to what caused it, and have spent a little time re-covering my steps to try to find what the trigger was, however as things currently stand i am still unclear as to the cause.
It's the first real issues we have had here in the last 3-4 years.
Anyhow, the safest and quickest way to get us back to where we were (and i wasnt sure if it would work at the time!) was to restore the software back to the last backup - which was around 5:30pm tonight.
This seems to have resolved the problem, however i will be ultra-careful over the coming days not to break anything, and to note the steps taken. To this end, i will probably set up a few "maintenance windows" over the next few days/weeks to allow me to carry on any outstanding work.
There is some additional work i have requested the hosts to carry out tonight if they are still able at such short notice - i will not be sure until the morning if this will have had an impact on the issues i was seeing or will have broken things again - however that's the risks you take - If you are here and things are still working at 9am tomorrow then things will have gone (to that point at least) according to plan!
I just wanted to apologise - We lost a max of 3 hours worth of posts - however i don't like to loose any.
Please feel free to re-post them again!
Many thanks to those that alerted me to the problem (the issues were occurring real-time...).
More info to come
In the meantime, if anyone notices anything thats broken... Please send me a PM (if you can!!)
Cheers
Paul
