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jersey jack shipping

woody79

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Joined
Dec 28, 2020
Messages
9
Location
barry, south wales
hello, anyone bought a pinball straight from jersey jack to the uk just wonding how much the service charge was like. send them message no reply worst customer service ever. thanks for any help
 

Calimori

Staff member
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Mar 15, 2012
Messages
3,339
Location
Luton, UK
Alias
Calimori
They have a UK distribution path in Pinball Heaven so I don’t think they would deal with you directly as it would be a lot of hassle for one unit.
Plus, hard to provide warranty support.
 

DAFlippers

Registered
Joined
Jul 21, 2011
Messages
223
Would you really send a load of money that you already think have poor customer service? If you would then buy it from me, I'll provide customer just as bad customer service for a lower price. :cool:

David
 

CHRIS B PINBALLS

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Joined
Feb 11, 2019
Messages
2,317
Location
bingley
hello, anyone bought a pinball straight from jersey jack to the uk just wonding how much the service charge was like. send them message no reply worst customer service ever. thanks for any help
It is Easter weekend and bank holiday you will only be re directed to pinball heaven
 

M4carp

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Jan 12, 2019
Messages
4,208
Location
Pembrokeshire
Alias
Lostcause
Found their customer service pretty good myself, looking after their distributers I guess which is fair enough.
 

Gary Flower

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Joined
Jan 20, 2015
Messages
454
Location
South Coast
If good customer service is important to you buy from Pinball Heaven.

I doubt that JJP are set up to deal with one off orders from the UK.

What would you expect to gain from buying direct from JJP?

I doubt that, IF you could save a few quid, it would be outweighed by the aggravation you would take on for a personal import.
 

Rasputin

Registered
Joined
Oct 8, 2014
Messages
93
Location
Northants
Alias
Jumbosinbad360
So if someone was looking to buy an LE, what sort of timeframe are we looking at?
 

MartinY

Registered
Joined
Nov 18, 2017
Messages
1,408
Location
Hampshire
I don't think Phil knows the stock levels he is getting yet - I ordered an LE ages ago and not sure on the date yet.
 

huggers

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Joined
Sep 22, 2016
Messages
2,918
Location
West Dorset
Alias
Andy Hug
Seems to me the standard is the real LE...! I'm not into this game like I thought I might be so not one for me but glad so many are headed over
 

Neil McRae

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Joined
Jun 5, 2016
Messages
15,705
Location
Surrey
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Neil McRae
The standard is missing more than half of the game!


Sent from my iPhone using Tapatalk Pro
 

huggers

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Sep 22, 2016
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2,918
Location
West Dorset
Alias
Andy Hug
That may or may not be the case but you tell me which one is in 'limited' numbers!
 

Horsey

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Joined
Apr 26, 2018
Messages
787
Location
Kirkcaldy
I've been playing the standard for the past few days. I think it is a fantastic game tbh. Yeah it is missing quite a bit from the LE but after watching a few streams it looks like the standard is a much faster game. With no ball locks the multi balls just come shooting out and before you know it you have 6 balls on the go.

Obviously it doesn't compare to the LE or Ce but I thought the lighting on the standard was pretty remarkable.
If it was readily available available in this country and pro money then I reckon it would be a big seller.
 

MartinY

Registered
Joined
Nov 18, 2017
Messages
1,408
Location
Hampshire
We are getting 22 LE's next month, the next batch will be later in year.

I will contact all those who are on the initial list shortly. I think appx, those who ordered pre xmas will get one from this batch....
Fabulous - I'm well within that timeframe!!!!! Cheers Phil.
 

t0ptimmy

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Joined
Mar 16, 2021
Messages
17
Location
UK
Alias
t0ptimmy
We are getting 22 LE's next month, the next batch will be later in year.

I will contact all those who are on the initial list shortly. I think appx, those who ordered pre xmas will get one from this batch....
Excellent news, can't wait :)
 
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